About the job

A Fraud Operations – Analyst is responsible for monitoring transactions and customer activities, identifying suspicious or potentially fraudulent behavior, investigating alerts, and supporting fraud-prevention processes. The role requires strong analytical skills, attention to detail, and the ability to follow established risk and compliance procedures.

Responsibilities

• Monitor transactions and activities for potential fraud or suspicious behavior.
• Review and investigate fraud alerts using available systems and data.
• Analyze customer and transaction information to identify unusual patterns.
• Escalate confirmed or high-risk cases according to company procedures.
• Document investigation findings and maintain accurate case records.
• Follow fraud prevention, risk management, and compliance guidelines.
• Coordinate with internal teams to resolve fraud-related cases.
• Prepare reports on fraud cases, trends, and investigation results.
• Identify recurring fraud patterns and recommend preventive measures.
• Maintain confidentiality of customer and business information.

Minimum Qualifications

• Strong analytical and problem-solving skills.
• Good attention to detail.
• Basic knowledge of fraud detection and risk management.
• Good understanding of Excel and data analysis.
• Ability to investigate and interpret transaction data.
• Strong written and verbal communication skills.
• Ability to work under deadlines and handle multiple cases.
• Knowledge of banking, financial services, e-commerce, or fraud operations is an advantage.

More about the company

HCLTech is a global technology company that helps organisations transform their businesses through Artificial Intelligence, digital technology, engineering, cloud, software and IT services. The company works with businesses across multiple industries to improve operations, develop innovative solutions and accelerate digital transformation.

HCLTech traces its origins to 1976, when founder Shiv Nadar and a team of young professionals started HCL with a vision of building technology from India. HCLTech later became a separate business in 1991 and has grown into a major global technology-services company. Today, HCLTech has more than 223,000 employees across 60 countries, with consolidated revenue of $14.8 billion for the 12 months ending June 2026.

HCLTech describes its culture as people-focused, with opportunities for employees to develop skills, work on global projects and explore different career paths.

India remains an important part of HCLTech’s global technology and talent ecosystem. The company has offices and technology operations across several Indian cities and offers opportunities for graduates and experienced professionals. Its India careers portal also provides dedicated job searches and job alerts.

HCLTech combines global technology expertise, engineering capabilities, AI, cloud and software to help businesses address complex technology challenges. For professionals, it provides opportunities to work with global clients and emerging technologies while developing long-term technical and professional skills.