About the job
A Senior Executive – E-Commerce Operations & Data Analysis is responsible for managing day-to-day online business operations, monitoring sales and product performance, analyzing data, and supporting business decisions. The role combines e-commerce operations, reporting, data analysis, inventory monitoring, and coordination with multiple teams.
Responsibilities
- Monitor daily e-commerce operations and marketplace activities.
- Analyze sales, orders, revenue, and product performance data.
- Prepare daily, weekly, and monthly performance reports.
- Track product listings, pricing, inventory, and availability.
- Identify operational issues and coordinate with relevant teams for resolution.
- Monitor key performance indicators (KPIs) and business targets.
- Analyze customer and sales trends to identify business opportunities.
- Maintain accurate operational and product-related data.
- Coordinate with merchandising, supply chain, finance, marketing, and technology teams.
- Track orders, cancellations, returns, and delivery-related issues.
- Use MS Excel and other analytics tools to prepare and analyze reports.
- Identify data discrepancies and ensure data accuracy.
- Support promotional campaigns by monitoring sales and product performance.
- Prepare presentations and insights for management review.
- Suggest process improvements based on operational and data analysis.
- Maintain proper documentation of reports, processes, and business activities.
Minimum Qualifications
- E-commerce operations knowledge.
- MS Excel and data analysis.
- Reporting and dashboard preparation.
- Knowledge of KPIs and business metrics.
- Analytical and problem-solving skills.
- Attention to detail.
- Basic knowledge of SQL is an advantage.
- Knowledge of e-commerce platforms and marketplaces.
- Good communication and coordination skills.
- Time management.
- Ability to work with multiple teams.
More about the company
AJIO is a leading Indian online fashion and lifestyle platform operated by Reliance Retail Limited. It was launched in 2016 as part of Reliance Retail’s digital ecosystem. AJIO offers a wide range of fashion, footwear, accessories, beauty, home, lifestyle, and other products through its online platform. Its ecosystem includes AJIO, AJIO LUXE, AJIOGRAM, and AJIO RUSH.
AJIO connects customers with a broad selection of Indian and international fashion brands, offering products across different price segments and styles. Reliance Retail identifies AJIO as one of its key digital-commerce platforms within its fashion and lifestyle business.
AJIO is a leading online fashion and lifestyle platform from Reliance Retail, offering millions of styles across thousands of brands and providing customers with a convenient, digital-first shopping experience.
